KOYA CARE - SHIPPING POLICY

Once you have placed your order, please allow 1-2 days of processing time after you have placed your order. 

 

All orders will receive email updates about the package. Keep an eye out and watch your emails for notifications. 

 

How much is shipping? 

- First class UK Royal Mail Shipping - 1-2 Business days (£4.99-£7.00)

- Standard International Shipping (Worldwide) - 3 - 14 days (£14-£18)

Keep in mind, once your order is with Royal mail, we have no control with how long it takes to get to you. If your order is late to arrive, hasn't arrived or arrives damaged, send us an email at koyacareuk@gmail.com with your order number and full details. We do not accept returns with change of mind. Refunds is only based on damaged or lost parcels.